What can be observed through verbal and non-verbal information?

Verbal and non-verbal information includes elements such as the way people communicate through their words, tone of voice, facial expressions, and body movements. These cues provide valuable insights into a person's feelings, attitudes, and reactions.

This option highlights how facial expressions and body movements serve as critical indicators of an individual’s emotional state or level of engagement. For instance, someone may verbally express agreement, but their crossed arms or lack of eye contact might indicate discomfort or disagreement. This interplay between what is said and how it is expressed physically is crucial for understanding communication more deeply.

In contrast, while other options may relate to observations in various contexts—such as assessing employee satisfaction rates, analyzing social media engagement, or evaluating time management skills—these do not specifically capture the essence of both verbal and non-verbal communication cues as effectively as the chosen answer. These other aspects may rely on different forms of data and analysis rather than direct observations of verbal and non-verbal cues.