What is a primary concern with technology-based communication tools?

The choice highlighting the necessity for ongoing training in the use of technology-based communication tools captures a central concern associated with their implementation. As organizations introduce new technologies, employees must often acquire new skills or adapt existing ones to effectively utilize these tools. This training can encompass a wide range of topics, from basic functionality to more sophisticated features that enhance engagement and collaboration. Without adequate training, employees may struggle to navigate these tools, resulting in frustration and underutilization, which can ultimately hinder effective communication.

Moreover, effective training ensures that all employees can take full advantage of the technology, facilitating better information sharing and teamwork. By addressing this concern, organizations can minimize barriers to adoption and enhance overall communication effectiveness in the workplace.