Which of the following is a benefit of technology-based channels?

The correct answer highlights that technology-based channels allow referencing of information as needed, which is a significant advantage of utilizing such channels for communication. When information is shared through technology, such as emails, websites, or intranet systems, individuals have the ability to access and revisit the content at their convenience. This on-demand access enables participants to review details, clarify points, and ensure their understanding of the communicated message.

This aspect is particularly beneficial in the context of Total Rewards, where complex information regarding benefits, compensation, and policies may need to be referenced over time for clarity and decision-making. Employees can go back to the original source of information rather than relying solely on memory or summaries, thus promoting better informed decisions.

Addressing the context of why some options might not align as well: formal communication structures are not inherently linked to technology-based channels, personal connections may be enhanced through in-person interactions rather than digital ones, and technology does not guarantee complete understanding. Users must still engage with the content actively to fully grasp its implications.