Which of the following is NOT a step in working with external vendors?

Establishing vague expectations is not a step in working with external vendors because it undermines the clarity and effectiveness necessary for successful collaboration. Clear expectations are essential for both parties to understand their roles, responsibilities, and desired outcomes. Without explicit guidelines and a mutual understanding of what is required, the project is more likely to encounter misunderstandings, misalignment, and ultimately, failure to meet objectives.

In contrast, orienting the vendor, involving the vendor, and following up after project completion are essential components of effective vendor management. Orienting the vendor ensures they have the necessary context and information to engage with your organization properly. Involving the vendor facilitates collaboration and leverages their expertise, fostering a sense of partnership. Additionally, following up after project completion helps to assess the work done, gather feedback, and maintain a positive relationship for future engagements. These steps are crucial for establishing a clear, productive relationship that leads to successful outcomes.