Who is responsible for determining if communication has occurred?

The receiver holds the responsibility for determining if communication has occurred. This role is critical because the effectiveness of any communication is measured by the understanding and interpretation received by the intended audience. Regardless of how clearly a message is crafted by the sender or how effectively it is delivered through various channels, it is ultimately the receiver's perception that confirms whether the communication has been successful. If the receiver comprehends the message and responds appropriately, it indicates that effective communication has taken place.

In the context of strategic communication within Total Rewards practices, recognizing the receiver's role highlights the importance of tailoring messages to their needs and ensuring clarity to facilitate understanding. Communication is a two-way process, and feedback from the receiver can also inform the sender about the effectiveness of their communication efforts.